Shipping? ✉! .•°⟡˚
Total shipping times vary dependent on your country/state.
(Right now we are only shipping to US & Canada)
We do not cover the customs fee(s) or VAT for international shipment
We prep the packages and will ship out your items between 1-2 weeks time!
(this does not include the postal shipping time)*
Returns/Refunds ˋ°•*⁀➷
We do not accept returns and/or refunds unless the pottery itself is broken during shipment!
All pieces are made uniquely by our hands so there is no carbon copy backup.
Please be mindful of product descriptions and photos as we will carefully share with you any flaws that will come with said handmade fren.
Fren Care Instructions! ദ്ദി(˵ •̀ ᴗ - ˵ )✧
All items unless explicitly stated in product descriptions are food-safe and dishwasher safe.
Handwash preferred
Microwaving not recommended!
Pottery with wire or silver/gold luster is !*NOT* microwave-safe!How Do I Hold My Smug Fren? (๑ᵔ⤙ᵔ๑)We recommend cradling them with both hands as they can be a bit large. If you're drinking something hot though don't forget to place them in a little blankie before you hold them.
What is a Smug? ☆ ⸜(˶´ ˘ `˶)⸝ ☆
A play with words between Soup and Mug!! Your favorite beverage may also- BE SOUP!
Customs or Pre-orders? ✎₊˚⊹♡
Not at the time! However, it is a consideration and should we do something like this, you'll be notified through our Newsletter and/or announcements.
Shop Updates? (*´▽`*) ❀
You'll be able to get the most up-to-date shop openings, closings, and fren drop updates via our Newsletter!
Sign Up here! Letter Gang!
